Alivi partners with payers to offer tailored, value based transportation options to members with various mobility needs. By combining our award winning EpicRide NEMT software with our dedicated call center team, we provide members a superior member experience.
Schedule and track trips easily to make medical care hassle free
Reduce appointment no-shows using NEMT to facilitate access to care
Improved access to preventative care results in a reduction of ER visits
We manage all modes of transportation allowing Alivi to be the single source of accountability creating simplified non-emergency medical transportation benefit management.
Each member is unique and requires their specific needs to be met. With comprehensive member interviews, primary care questionnaires and ongoing needs analysis we ensure the members needs are always met.
Includes ride-sharing and sedans for individuals who need no assistance walking or standing.
This service is for passengers who need assistance from the door of their home to the door of their destination.
Members who need additional care receive the member from their care taker and handing them off to a care giver.
These vehicles are equipped with a wheelchair ramp for members who are not able to transfer from a wheelchair to a seat.
This service is for passengers who are bed bound and must travel in a stretcher.
Non-Emergency Ambulance transports for members who require Basic Life Support (BLS) or Advanced Life Support (ALS).
Family and friends who are able to transport the member can receive reimbursement.
Member can receive public transportation passes to attend their appointments.
Our team developed an award winning state of the art non-emergency medical transportation software
Our technology features many innovations not seen in the NEMT industry designed to improve the member experience, health outcomes and HEDIS, STAR ratings.
Our in-house developers built our mobile applications to help solve the challenges surrounding medical transportation.
Member Satisfaction Score
Member Net Promoter Score
Every 18 Seconds a Trip is Completed
On Time Performance
Claim Acceptance Rate
Various trip modalities for accommodation (ALS/BLS, wheelchair, etc.)
Extensive network of credentialed transportation providers
API integrations to 3rd Party Dispatching Software allows for GPS trip monitoring, increased data reporting and reduced FW&A
Flexible, transparent pricing structures based on the needs of the plan and its members. (Fee For Service/Capitation)
Our knowledgeable & friendly staff review member info and help coordinate trips to make sure they get the help they need
Our NEMT Platform allows caretakers and providers to schedule trips on a few clicks. Also provides real-time updates