In this video you will learn how to activate your new account. The video will walk you through the welcome email that will contain your user name and temporary password and will explain how to set a new password.
In this video you will learn how to create a multi-destination trip for a member. This option is used for a member that will be traveling to more than two locations in one day. For example: Trip 1: From Home to Doctor’s office Trip 2: From Doctor’s office to Diagnostic Center and Trip 3: From Diagnostic Center to home.
In this video you will learn how to create a standing order. A standing order is scheduled for any members that will have a reoccurring appointment. For example, if the member goes to Dialysis 5X a week, you will learn how to create the trip and make it repeat for up to one month
In this video you will learn how to add a new user to your account and provide them access to the EpicRide V3 portal. This option will only be available for user accounts that have administrator privileges. Once the new user account is created, the new user will receive a Welcome Email that will contain their user name and temporary password for the Portal.
In this video you will learn how to use Trip Tracking and how to Activate a trip. Trip tracking is used to search for a member’s trip(s) using specific dates or a range of dates. Trip Activation will be used to activate a trip and send the driver to a member who is ready to be picked up.